This website is operated by Knititude. Throughout the site, the terms “we”, “us” and “our” refer to Knititude.
Customer information that you provide that identifies an individual is considered personal information (“Personal Information”). Personal Information includes individually identifiable information and any associated information (such as (i) a persistent identifier, customer number, MAC or IP address, or other identifiers; (ii) device information and operating system; and (iii) demographics, preferences, and interests information; when such information is associated with individually identifiable information). Individually identifiable information that we may collect on a Site includes an individual’s first and last name; payment information including credit card numbers; a street, mailing, or e-mail address; a personal identifier that reveals an individual’s e-mail address; precise location data; a telephone number; or other unique identifiers which may identify you over time. Personal Information includes any information defined as personally identifiable information under applicable law.
Any information you provide that is not Personal Information is considered “Non-Personal Information.” Examples of Non-Personal Information include (i) information regarding your demographics, preferences, and interests which we may use to help identify and analyze our target market and generally tailor our Sites and advertisement; and (ii) information about where you go on a Site and certain information about your device (such as your IP address or device ID when not associated with personally identifiable information) which helps us improve and manage our business operations, determine which areas of the Sites are most visited, and provide a quality online shopping experience by recognizing and delivering more of the features, services, and products you prefer. Our Sites also use a variety of cookies and other tracking devices to help us make our site more responsive to your needs and web beacons or clear gifs (which are single-pixel images) to help us monitor how often a specific page or message is viewed. We may also use technologies, such as our own cookies, to provide you with personalized online display advertising tailored to your interests.
We may directly collect Personal Information about you when you purchase a product on a Site, complete or enter any forms through a Site, request to receive marketing and promotional messages, or when you publish or post any User Content (as defined in the Terms & conditions) on a Site. Additionally, our Sites may gather certain information automatically as you navigate through a Site. Although this information generally does not consist of Personal Information when collected, it may become Personal Information if it becomes associated with Personal Information.
We may combine the Personal Information we collect with other information we possess to verify, update, or complete the information we have about you from time to time.
As a policy, we do not sell, trade, or rent your Personal Information to third-parties, unless you have granted us permission to do so. However, we may combine the Non-Personal Information you provide to us with information that is publicly available, collected through data collection devices, and/or information that is received from our partners, affiliates, or other third parties to improve the our Sites. We reserves the right to share such aggregate information with third parties for that sole purpose, as well.
We may use Personal Information and Non-Personal Information to:
We may collect and disclose any information, including Personal Information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process, or governmental request. We may collect and possibly share Personal Information and any other information available to us in order to investigate, prevent, or take action regarding illegal activities, including suspected fraud, or as otherwise required by law. We may also exchange information, including Personal Information, with other companies and organizations for credit fraud protection and risk reduction.
We may use third-party analytics services on our websites and apps. The analytics providers that administer these services use technologies such as cookies, web server logs, and web beacons to help us analyze your use of our websites and apps. The information collected through these means (including IP address) may be disclosed to these analytics providers and other relevant third parties who use the information, for example, to evaluate use of the website or app.
If you provide feedback or testimonials on the Sites or on our products or services, we may post this feedback or testimonial, including Personal Information, on the Sites or in marketing and promotional materials. We may, by our sole discretion, edit feedback or testimonials for length and content.
Your Personal Information may be disclosed as part of any merger, sale of company assets, or acquisition, as well as in the event of an insolvency, bankruptcy, or receivership, in which Personal Information would be transferred as one of the business assets of us.
We also may use the information in other ways for which we provide specific notice at the time of collection.
We have implemented commercially reasonable measures intended to secure your Personal Information from unauthorized access, use, alteration, and disclosure in conformance with industry standards. Any orders, including payment and Personal Information submitted as part of an order, are encrypted using SSL technology on our server. Note that we are not responsible for devices, applications, or other programs located on your device or connection which may intercept your information. It is our policy to not send sensitive information, such as a credit card number, via email. Unfortunately, the transmission of information via the internet is not completely secure. Although we strive to protect your Personal Information, we cannot guarantee the security of your personal information that is transmitted to our Site. Any transmission of Personal Information is at your own risk.
Our Sites may contain links to other web sites or applications. We are not responsible for the privacy practices or the content of other web sites.
If at any time you would like to request access to or change any Personal Information that you have provided to us, feel free to contact us by emailing firstname.lastname@example.org. Please include your full name, street, and email address, telephone number, and password (if applicable) in any message to ensure we can identify all of your information that we collected. We may not accommodate a request to change or remove information if we believe it would violate any law or legal requirement or cause the information to be incorrect.
We provide you the opportunity to ‘opt-out’ of receiving certain electronic marketing and promotional messages from us. If you wish to opt-out or unsubscribe from these marketing messages then you should follow the unsubscribe instructions in the applicable message or contact us by emailing email@example.com. Removal from our e-mail marketing list will not prevent you from receiving confirmation messages for orders you place or other information you request on a Site. Although we will promptly begin removing your name from our e-mail marketing lists after receiving your request, for a limited period of time you may still receive messages from us that had been initiated prior to your name being removed.
To opt-out of receiving communications from us, contact us at firstname.lastname@example.org To opt-out of receiving e-mail promotions from us, please follow the unsubscribe instructions in our promotional e-mail correspondence. Please note that opting out of communication received from us do not affect our communications with you related to orders placed with us. Additionally, it does not affect our use of your Non-Personal Information.
If you are a resident of California, in addition to the rights set forth above, you have the right to request information from us regarding the manner in which we share certain categories of personal information with third parties for their direct marketing purposes. California law gives you the right to send us a request at a designated address to receive the following information: (1) the categories of information we disclosed to third parties for their direct marketing purposes during the preceding calendar year; (2) the names and addresses of the third parties that received that information; and (3) if the nature of the third party's business cannot be determined from their name, examples of the products or services marketed. We may provide this information in a standardized format that is not specific to you.